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TERMS AND CONDITIONS

Last updated: 29 October 2026

1. Agreement

These Terms and Conditions (“Terms”) are an agreement between you and Bighiveinnovate Technology Private Limited (“Sales Sunday”, “we”, “us”, “our”), a company registered in India with its registered office at 606, Mayuresh Planet, 401, Plot No. 42 and 43, Sector 15, CBD Belapur, Navi Mumbai, Maharashtra 400614, India.

“Service” means the Sales Sunday website (salessunday.com), the Sales Sunday web application (dashboard.salessunday.com), the Sales Sunday mobile applications, and related services.

By using the Service, you agree to these Terms, our Privacy Policy and, where it applies, our Data Processing Agreement. If you use the Service on behalf of a company, you confirm that you have authority to bind that company, and “you” includes that company. If an order form signed with us conflicts with these Terms, the order form wins.

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract. The Service is intended for business use, not personal or household use.

3. Accounts

  • Provide accurate information and keep it up to date.
  • Keep your login credentials secure, and turn on multi-factor authentication where available. You are responsible for activity under your account.
  • Workspace administrators can add and remove users, manage permissions and access data in their workspace.
  • Tell us immediately at [email protected] if you suspect unauthorised access.

4. Plans, fees and payment

  • Paid plans are billed in advance in Indian Rupees (INR), or in the currency on your order, plus applicable taxes such as GST.
  • Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
  • Fees are non-refundable except where the law requires otherwise or your order says so.
  • If payment fails, we may suspend paid features after giving you notice.
  • We may change prices with at least 30 days’ notice. Changes apply from your next billing period.

5. Your data

You own the data you and your team add to the Service, including leads, contacts, deals, notes, files and data from connected accounts (“Customer Data”).

You give us permission to host, copy, process and display Customer Data only as needed to provide, secure and support the Service, as described in our Privacy Policy and Data Processing Agreement. We do not sell Customer Data.

You are responsible for the accuracy of Customer Data and for having the right to add it to the Service.

6. Data protection

Roles. For Customer Data, you are the controller and Sales Sunday is your processor. For your account, billing and Google user data connected to your own account, Sales Sunday is the controller, as described in our Privacy Policy.

Data Processing Agreement. Our Data Processing Agreement (“DPA”) forms part of these Terms and meets GDPR Article 28. It covers processing only on your documented instructions, confidentiality of our personnel, security measures, use of sub-processors, help with data subject requests and breaches, deletion or return of data at the end of the Service, and audits.

Your responsibilities as controller. You must:

  • Have a lawful basis to collect Customer Data and to process it through the Service, including consent where the law requires it.
  • Give the people whose data you add the privacy information the law requires.
  • Get any consent needed before emailing, calling or recording people, and follow anti-spam, telemarketing and DND rules.
  • Not add special categories of personal data unless you have a lawful basis and appropriate safeguards.

Sub-processors. You authorise us to use the sub-processors listed at salessunday.com/subprocessors. We will notify you at least 30 days before adding or replacing one, and you may object on reasonable data protection grounds.

International transfers. Where Customer Data from the EEA, UK or Switzerland is transferred to a country without an adequacy decision, the Standard Contractual Clauses (and the UK Addendum where relevant) in our DPA apply.

Data subject requests. We will promptly forward to you any request we receive about Customer Data, and help you respond through the Service’s export, correction and deletion tools.

Breaches. We will notify you without undue delay, and in any case within 48 hours, after becoming aware of a personal data breach affecting Customer Data, with the information you need to meet your own notification duties.

7. Third-party integrations

The Service can connect to third-party services such as Google Calendar, Google Meet and Gmail. When you connect one:

  • You authorise Sales Sunday to access and act on that account as you direct, for example to create calendar events or send emails on your behalf.
  • Your use of that service is also governed by its own terms and privacy policy.
  • Google user data is handled as described in Section 5 of our Privacy Policy, in line with Google’s Limited Use requirements.
  • You can disconnect an integration at any time from Settings → Integrations or from the third-party service.
  • We are not responsible for third-party services, including changes to their features, availability or APIs.

8. AI features

The Service includes AI features that generate summaries, suggestions and drafts. AI output can be inaccurate or incomplete. Review it before relying on it or sending it to anyone. You are responsible for the messages you send and the actions you take using the Service.

We minimise personal data sent to AI providers by removing or masking identifiers wherever the feature allows. We do not use Customer Data or Google user data to train generalised AI models, and our AI providers may not use it to train theirs.

9. Acceptable use

You agree not to:

  • Send spam, bulk unsolicited messages or misleading communications through the Service.
  • Use the Service for any unlawful, fraudulent or harmful purpose, or in breach of data protection law.
  • Impersonate any person or organisation.
  • Upload malware or harmful code.
  • Try to gain unauthorised access to the Service, other accounts or our systems.
  • Overload, disrupt or interfere with the Service.
  • Copy, reverse-engineer or resell the Service, except as the law allows.

We may suspend accounts that break these rules, with notice where reasonable.

10. Intellectual property

The Service, including its software, design, content and trademarks, belongs to Sales Sunday and its licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the Service during your subscription. If you send us feedback, we may use it freely without obligation to you.

If you believe content on the Service infringes your rights, email [email protected] with details.

11. Confidentiality

Each party will protect the other’s confidential information with reasonable care, use it only to perform these Terms, and not disclose it except to people who need to know it and are bound by similar obligations, or where the law requires.

12. Availability and changes

We work to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may add, change or remove features. We will give reasonable notice before removing a major feature you pay for.

13. Termination, export and deletion

  • You can stop using the Service and close your account at any time from Settings → Account or by emailing [email protected].
  • You can export Customer Data in a standard format (such as CSV) at any time before closure, and for 30 days after it.
  • After that, we delete Customer Data within 90 days, except where the law requires us to keep it. Backups are overwritten within 35 days.
  • We may suspend or terminate your account if you materially breach these Terms, fail to pay, or if required by law. Where reasonable, we will notify you first and give you a chance to fix the issue.
  • Sections that by their nature should survive termination, including data protection, confidentiality, disclaimers, limitation of liability and governing law, will survive.

14. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability and non-infringement.

15. Limitation of liability

To the extent the law allows:

  • Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue.
  • Each party’s total liability for any claim relating to the Service is limited to the fees you paid us in the 12 months before the claim.

Nothing in these Terms limits liability that cannot be limited by law, including for fraud, or your rights as a consumer under mandatory law where they apply.

16. Indemnity

You agree to indemnify Sales Sunday against third-party claims, losses and costs arising from Customer Data, your use of the Service in breach of these Terms, or your breach of any law, including data protection law.

17. Governing law and disputes

These Terms are governed by the laws of India. The courts at CBD Belapur, Navi Mumbai, Maharashtra have exclusive jurisdiction over any dispute arising from these Terms or the Service. This does not remove any right you may have under mandatory law to bring a claim in the courts where you live.

18. Changes to these Terms

We may update these Terms. We will notify you of material changes by email or in the app at least 15 days before they take effect. If you keep using the Service after that, you accept the updated Terms. If you don’t agree, you can close your account before the changes take effect.

19. Contact and grievances

Bighiveinnovate Technology Private Limited
606, Mayuresh Planet, 401, Plot No. 42 and 43, Sector 15, CBD Belapur, Navi Mumbai, Maharashtra 400614, India
Email: [email protected]
Grievance Officer: Apurv Patil